For about 6 hours now, the document I've been trying to upload has been stuck processing. Another document I just attempted to upload is also stuck. This is the second time in a week it's happened to me, but not for this long.2 votes
I'm having trouble on documents uploaded after Sept. 20-21ish. Can someone help? This appears to be on documents site-wide as far as I can tell.3 votes
I'm having trouble on documents uploaded after Sept. 20-21ish. Can someone help? This appears to be on documents site-wide as far as I can tell.0 votes
I uploaded 10 large files earlier this week, and though they're apparently done processing, the search function isn't working. It'll either return search results for the current page only, or say "No Results 'my search term'", even where I can see OCR has picked up the terms.2 votes
Hi there. This does sound odd. Is it still an issue, and if so can you point us to the specific documents? There may have been a temporary hiccup.
The search results for the embedded project are not the same as if I am on DocumentCloud directly and using the /public/ part of the search.
When I use the search on DocumentCloud with the /public/, then I get all of the relevant documents, but the search in the embed does not return all of the documents.1 vote
When attempting to embed a list of documents they are no where to be seen, using the embed code and following the user flow. So I use the HTML generated from your site in a plain web page-- get nothing.1 vote
Hey there, we’ll need a little more info to help out on this, since it works for most people. Could you prepare a test page for us that should work but doesn’t?
So I can load a search here: http://www.sfgate.com/test/documentcloud3.html
and I can view one of the document found here:
But I can't cause clicks on the search results to go to the second page.1 vote
Stephane, can you provide more detail about this and if it’s still a problem? Those links are dead… probably because this message if almost four years old, hah.
- Don't see your idea?