Not Able to Share Projects w/ Existing DC Accounts
We're trying to share a new project with accounts we've setup for DC but each time DC is saying "no document cloud account was found with that email." As far as I can tell it's not recognizing any of the accounts we typically share with.
Adminanthony (Admin, DocumentCloud) commented
Sorry you were having issues with collaborating but glad it cleared up. We'd appreciate seeing a screen grab -- please send it to firstname.lastname@example.org. Thank you!
Joshua Pribanic commented
For some reason it's working now...if you need the screenshot from the problem send me an email.