Document Stuck Processing
I was working on a 4.7mb pdf of a Firefighter's union contract. I had annotated it and everything, and was getting ready to embed it. I sent somebody a link to a particular note, which sent them to a different document I had already deleted (but not for me.) Then when I went back to the backend, the document was processing again and has been stuck for over 30 minutes. If I delete it and try to re-upload it, it gets stuck again. And all this on deadline.
Looks like it's there now for me. If you run into trouble in the future, the best way to get help is firstname.lastname@example.org
Seems to have finished processing. Starting to edit the metadata and make the doc public. Fingers crossed.
I deleted the document last night. I tried to upload a completely different, which also got stuck, leading to me to ponder the it might have been a server problem. My internet stopped working shortly thereafter.
Looks like the second document finally processed overnight: https://www.documentcloud.org/documents/90029-transition-report.html
Trying to upload the original union document now, from a different internet connection, and it's getting stuck again:
Yikes, that sounds like a real mess. I don't currently see any documents processing at the moment -- does it still appear as if it's processing for you?
Can you send me a direct link to the document in question?